Channels

Customers write where they already found you.

aiCHATS brings supported messaging channels into one workflow and answers from your approved business information.

Facebook Messenger / Instagram

◇

Private messages sent to a Facebook Page appear in one workspace. Direct messages and supported comment flows enter aiCHATS.

WhatsApp Business

⬡

Requests sent to the business number use the same approved knowledge.

Telegram

✦

Conversations from a Telegram bot join the shared workspace.

Website chat

↻

A chat widget is added to your site and uses the same approved information.

TikTok

⬢

TikTok messaging and comment integration is not available in the current offer.

One rule across every channel

What connects

aiCHATS brings supported messaging channels into one workflow and answers from your approved business information.

available channels
published plans
available service languages

Channels

Typical chat questions

aiCHATS brings supported messaging channels into one workflow and answers from your approved business information.

One rule across every channel

aiCHATS brings supported messaging channels into one workflow and answers from your approved business information.

01

Facebook Messenger / Instagram

Private messages sent to a Facebook Page appear in one workspace. Direct messages and supported comment flows enter aiCHATS.

02

WhatsApp Business

Requests sent to the business number use the same approved knowledge.

03

Telegram

Conversations from a Telegram bot join the shared workspace.

Contact aiNOW to review the supported setup.

Contact us

aiNOW family

aiCALL by aiNOW

For phone-based workflows, use aiCALL by aiNOW.

Open aiCALL →

What connects

aiCHATS brings supported messaging channels into one workflow and answers from your approved business information.

One rule across every channel

Step 1: The customer message enters aiCHATS. Step 2: aiCHATS checks your approved business information. Step 3: The lead, booking or difficult case goes to the right team member.

What connects

Facebook Messenger / Instagram Private messages sent to a Facebook Page appear in one workspace. Direct messages and supported comment flows enter aiCHATS. WhatsApp Business Requests sent to the business number use the same approved knowledge.

One rule across every channel

Contact aiNOW to review the supported setup.

What connects

Private messages sent to a Facebook Page appear in one workspace. Direct messages and supported comment flows enter aiCHATS.

Requests sent to the business number use the same approved knowledge.

Conversations from a Telegram bot join the shared workspace.

A chat widget is added to your site and uses the same approved information.

Contact us

Contact us