aiCALL by aiNOW
aiCALL by aiNOW supports a configured call flow: answer defined questions, collect an appointment request, and transfer the call to a person when needed.
Outbound calls and follow-up for customer communication.
On inbound calls, aiCALL can answer defined questions, collect appointment requests, and transfer complex calls to a person.
For restaurants and hotels, aiCALL can collect booking requests by phone and forward them to the team.
Multilingual calls can be scoped for the needed languages and human handoff points.
Use Cases
Examples of call workflows that can be scoped for a business.
Pain: Outbound calling may be useful when a team needs a defined way to reach and qualify contacts.
With AI calling: An outbound flow can record the next step and pass the conversation to a human when required.
Pain: Clinics, salons, and offices may need a clearer way to handle inbound call requests.
With AI calling: An agreed inbound flow can answer defined questions, collect an appointment request, and hand off when needed.
Pain: Hotels and restaurants may receive booking requests outside the team's preferred hours or languages.
With AI calling: A configured flow can collect booking details and route the request according to the agreed process.
Pain: An export business may need a defined call workflow for customer communication in several languages.
With AI calling: Language coverage, customer communication, and human handoff points are scoped with the team.
Discuss your inbound or outbound call workflow and the handoff points.
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