# aiCHATS (aichats.ge) > An AI chat assistant that answers customer messages, captures leads and prepares bookings. ## Key facts - Product: aiCHATS - Category: AI chat assistant for customer messages, bookings and lead qualification - Provider: aiNOW (https://ainow.ge) - Founder and editorial reviewer: Andrew Altair (https://andrewaltair.ge/about) - Audience: Georgian businesses that get their customers through direct messages: clinics, salons, retail, restaurants and service companies - Region: Georgia - Languages: ka, en, ru - Contact: contact@ainow.ge - Website: https://aichats.ge ## Product scope - Replies to incoming messages using approved product, price and policy information - Starts a private follow-up flow from supported post comments - Routes supported story replies into the same conversation workspace - Captures lead details, order context and booking requests - Hands low-confidence or complex conversations to a human ## Scope boundary aiCHATS answers people who write to the business. Outbound calls belong to aiCALL.ge; advertising belongs to aiADS.ge; content production belongs to aiCONTENT.ge. ## Known limits - aiCHATS handles incoming messages. Outbound calls belong to aiCALL, and advertising belongs to aiADS. - Low-confidence answers and complex requests go to a person instead of being guessed. - Pricing, included channels and billing terms are listed on the pricing page. - aiNOW publishes no general conversion benchmark. Results depend on the account, offer and connected channels. ## Editorial method - Product claims are checked against the current aiCHATS implementation. - Illustrative data and demo outcomes are labelled as examples. - Third-party channel capabilities are checked against official platform documentation. - Corrections: contact@ainow.ge ## Main pages - https://aichats.ge/ka : home - https://aichats.ge/ka/pricing : pricing - https://aichats.ge/ka/contact : contact - https://aichats.ge/ka/blog : blog - https://aichats.ge/ka/integrations : integrations - https://aichats.ge/ka/security : security - https://aichats.ge/ka/privacy : privacy - https://aichats.ge/ka/terms : terms - https://aichats.ge/ka/cookies : cookies - https://aichats.ge/ka/solutions : solutions - https://aichats.ge/ka/solutions/ai-chatbot : solution - https://aichats.ge/ka/solutions/instagram : solution - https://aichats.ge/ka/solutions/messenger : solution - https://aichats.ge/ka/solutions/whatsapp : solution - https://aichats.ge/ka/solutions/website-widget : solution - https://aichats.ge/ka/solutions/customer-support : solution - https://aichats.ge/ka/solutions/lead-generation : solution - https://aichats.ge/ka/author/andrew-altair : author and editorial policy - https://aichats.ge/llms-full.txt : full product reference - https://aichats.ge/ai/summary.json : structured product summary - https://aichats.ge/ai/service.json : structured service facts - https://aichats.ge/ai/faq.json : structured FAQ