Clients look for an importer in the evening
After work, from the phone. They browse auction lots and write straight into Instagram or WhatsApp, when your office is already closed.
AI assistant for car import
A buyer writes at 02:15 at night. The assistant already replied about the lot.
At two in the morning a buyer is tracking a specific Copart lot. The AI assistant captures the lot or VIN, budget and phone, then passes the request to the manager for an exact import quote.
Irakli
AI demo
Hi, this is AutoPort Tbilisi. Ask me about Copart and IAAI lots, shipping times or customs. The auctions run through the night, so I am on the line even at 2am.
This is an illustrative channel and booking example: before customer-facing activation is agreed, replies will use only your confirmed information and rules. Prices shown here are illustrative business examples, not aiCHATS plan prices.
Where a car-import company loses clients
They message several companies at once
"How much to bring in this lot?" Clarify the VIN or make, budget range and import timeline, then pass the request to the manager for a precise quote.
A car request needs a specific shortlist
Ask for the make, budget and import timeline, then send suitable options and offer a call with the manager when needed.
How it works
- 1
Replies from approved information
Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected.
- 2
Explains the customs and shipping logic
It tells the client what the final cost depends on (the auction lot, transport, customs) and what drives the timeline. The exact figure comes from the manager after the VIN. It uses only approved information; unlisted details are confirmed by your team.
- 3
Collects the request
Desired model or auction lot, VIN or link, budget, name and phone. Everything gathered into one request.
- 4
The manager calculates and confirms
Every night inquiry lands in one list. The manager calls, computes the exact final cost from the VIN, and agrees the payment scheme.
What it does not do
Trust is built on specifics, so we say it plainly:
Uses approved cost information
It answers only with the logic you provided. The exact customs and final cost are measured from the VIN and the parameters; the manager computes that.
It does not close the deal by itself
A request is always provisional; the manager confirms the final price and the payment scheme. The deal stays in your control.
It hands hard cases to a human
A non-standard lot, a disputed VIN, an unusual request: the bot takes a number and passes the case to the manager. It does not decide on its own.
Your rules
built from approved information
Actual results depend on the business and its information: the assistant works from approved content and agreed handoff rules, and usage is measured after a scoped test.
Channels: Messenger · Instagram · WhatsApp · Telegram · site widget
Optional shadow observation on your company
We prepare the test environment from your approved information and agreed rules; timing depends on scope.
If useful, we can run a two-week shadow observation on your Instagram and WhatsApp by agreement, without sending messages.
Shadow observation is for review only; it does not itself activate public messaging or confirm commercial terms.
The initial scope records the needed information, channels and handoff rules; commercial terms apply only after separate confirmation.
AI chatbot for car import: why now
Importing cars from US auctions into Georgia is a large market, and the competition is fierce. A buyer browses Copart and IAAI lots in the evening, from the phone, and expects an answer within minutes. He writes on Instagram and WhatsApp: "How much to bring this in, and how long?" After the agreed activation, the AI chatbot for car import can answer at night using only the information you approve and hand complex requests to the team.
Capturing the request, not just chatting
The real difference between a simple chatbot and a car-import assistant is request-capture logic. The assistant gathers the desired model, the auction lot, the VIN, the budget and the contact, builds one unified request and hands it to a manager for the exact quote. The deal stays under human control, and the bot only organizes the request and hands it to the team under agreed rules.
Safe answers on price and customs
In car import it is unacceptable for a bot to invent the final cost or the customs figure, because both depend on the VIN and many parameters. A properly built assistant explains only the logic the company provided, asks for the VIN, and trusts the exact number to the manager. That approach is transparent for the buyer and reputationally calm for the company.
What does an AI assistant for car import do?
An AI assistant for car import is a chatbot that answers client messages in Messenger, Instagram, WhatsApp and on the site, at any hour. It explains the logic of auction sourcing (Copart, IAAI), transport and customs, collects the VIN and the request, builds one unified application and hands it to a manager for the exact quote. Uses approved cost information, does not confirm the payment scheme, and passes hard cases to a human. For the company the result is simple: evening and weekend requests are can be routed under agreed rules.
Frequent questions
How fast can the assistant go live for car import?
Timing depends on the agreed scope: we need your auction list, logistics scheme and average shipping times; then we review representative conversations and handoff rules.
Does it understand Georgian and Russian?
Yes. The assistant speaks Georgian, Russian and English, detects the language automatically and replies in kind.
What happens when a client asks the price or customs?
The bot explains what the imported cost depends on and asks for the VIN for an exact quote. It uses only approved information; unlisted details are confirmed by your team.
Does it replace the manager?
No. It catches the hours a human cannot cover: nights, weekends, peak load. The exact quote, the payment scheme and the live relationship stay with your team.
How much does it cost?
It depends on the channels and inquiry volume. First we show a live demo on your company, then you get exact terms on one page. The demo commits you to nothing.
AI chatbot for related industries
See it answer your own clients. A demo is reviewed against agreed information and rules.
Request a demo