Author and editor

Andrew Altair

Andrew Altair works on AI assistants, automation and digital products for businesses in Georgia. He sets the product direction for aiCHATS and reviews blog content against the product's current capabilities.

Article review

How aiCHATS articles are reviewed

Each guide should explain what the product does, when a person must take over and which limits apply.

01 · Capabilities

Current implementation

Product capabilities are checked against the current aiCHATS implementation.

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02 · Data

Illustrative data

Illustrative data and demo outcomes are labelled clearly.

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03 · Channels

Official documentation

Third-party channel capabilities are checked against official documentation.

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04 · Changes

Material change

Articles are updated when an error or a material product change is found.

Areas of practical experience

Read aiCHATS articles

01

Sales and support

AI assistants for sales, support and appointment workflows

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02

Channels

Instagram, Messenger, WhatsApp, Telegram and website chat integrations

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03

Knowledge and handoff

Business knowledge, catalog data and human handoff rules

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What the author checks in practice

Andrew Altair

Andrew Altair

Founder of aiNOW

When preparing an article, Andrew Altair checks whether the described workflow matches the current aiCHATS implementation. The review covers answer sources, channel limits, customer detail capture, appointment creation, catalog use and human handoff rules.

Evidence and corrections

What counts as evidence

A client outcome is presented as real only when a source exists and publication is permitted. If a company cannot be named, the workflow is labelled as a closed or illustrative example. Demo figures are not presented as a general market benchmark.

Corrections and questions

If you find an error, email [email protected] with the article URL and the passage that needs correction.