aiCHATS / product journal
The aiCHATS product journal explains how customer questions are answered, how a business catalog is used, how orders and bookings are handled, and when a chat is handed to a person.
The aiCHATS product journal
52 articles
A transparent first-year total cost of ownership breakdown for AI chatbots in Georgia, covering setup, CRM integrations, API tokens, and support tiers.
A technical guide to designing fail-safe human handoff workflows, sentiment-based escalation triggers, and CRM context transfer for AI chatbots.
A step-by-step implementation guide detailing data preparation, CRM connections, prompt guardrails, and QA testing for Georgian AI chatbots.
A technical guide to integrating conversational AI across Instagram DMs, WhatsApp Cloud API, Telegram, website widgets, and Bitrix24/HubSpot CRMs.
A twelve-question vendor evaluation rubric for Georgian businesses selecting an AI chatbot agency, covering SLA terms, data rights, and CRM integrations.
A financial guide for business leaders calculating AI chatbot ROI, labor savings, and off-hours revenue during a thirty-day validation pilot.
A legal and technical guide to ensuring business AI chatbots comply with Georgia's Law on Personal Data Protection, API encryption, and access controls.
An architectural decision framework comparing rule-based button bots, generative LLM assistants, autonomous AI agents, and human support teams in Georgia.
A standardized twenty-five-prompt test suite for evaluating Georgian language handling, Latin script transliteration, typos, and business slang in AI chatbots.
A candid disqualification guide evaluating when an AI chatbot is unprofitable, premature, or counterproductive for a business in Georgia.
In this market a free audit is usually a form and a phone call. Here is what a real audit contains, and five checks you can run yourself in 30 minutes.
In June 2026, 91.53% of every search in Georgia went through Google. The four parts of SEO, the scoring rubric, and the real timelines, on one page.
aiCHATS reads a photo a customer sends in chat, identifies the product or answers about it, then searches your catalog and keeps the sale moving.
The return on a store chatbot shows up in three places: leads saved after hours, baskets grown by an item or two, and manager hours freed from copy-pasting prices.
Most sales need more than one touch and most quiet leads are lost to silence; aiCHATS runs an automated follow-up sequence that nudges the stragglers until they answer or opt out.
Most buying questions arrive after hours. Here is how an always-on AI sales agent answers on Instagram, Messenger, and WhatsApp, captures the lead, and keeps your tone.
aiCHATS auto-replies to Facebook and Instagram comments with a public reply plus a private DM, throttled with a max per hour and smart filtering, so high comment volume never trips a Meta block.
aiCHATS streams answers token by token on your website, trained on your business, with no ChatGPT subscription and no per-seat AI tool for your team to manage.
Shoppers do not type your product names. aiCHATS matches synonyms, plurals, and word forms by meaning, so comfy chair finds your armchairs and a misspelled model still lands.
aiCHATS raises the basket the way a good shop assistant does, suggesting the second and third item from your own catalog instead of random upsells the shopper ignores.
aiCHATS uses one configurable capture primitive that becomes a clinic booking, a builder's quote request, an event RSVP, or a dealership test-drive, filled through conversation instead of a rigid web form.
Paste one script tag and aiCHATS drops a streaming chat bubble on your website that answers, searches your catalog, and captures leads around the clock.
The choice is not AI or people. It is which questions go to the machine and which go to a person. Here is a practical split that protects both speed and trust.
aiCHATS plots every conversation on a 7-day by 24-hour grid so you can see the real hours your customers message and staff or schedule around demand.