Things break in the evening
The AC, a pipe or the wiring often fails after working hours. The client writes straight into Instagram or Messenger, when your office is already closed.
AI assistant for home services
An owner writes at 19:45. The call-out is already being booked.
The AC cuts out in the heat and the owner needs technical help. The AI assistant replies automatically, records what broke, the address, equipment type, name and phone, then hands a provisional call-out request to the administrator.
Rezi
AI demo
I am the Sakhlis Ostati assistant. Tell me what broke, the AC, plumbing or wiring, and I will book a technician call-out right away, evenings included.
This is an illustrative channel and booking example: before customer-facing activation is agreed, replies will use only your confirmed information and rules. Prices shown here are illustrative business examples, not aiCHATS plan prices.
Where a home-services company loses clients
They message several companies at once
"How much is an AC installation? Can a technician come tomorrow?" Clarify the installation address and preferred time, then hand the call-out request to your administrator.
A technical problem needs an on-site assessment
Clarify the requested work, address and preferred time, then hand the request to your administrator for confirmation.
How it works
- 1
Replies from approved information
Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected.
- 2
Handles the price question correctly
Quotes your real price range and invites to an on-site inspection for the exact estimate. It uses only the ranges you approve; an unlisted figure is confirmed by your team.
- 3
Collects the call-out details
What broke, preferred day and time, name, phone, address. With an optional provisional slot.
- 4
Your administrator confirms in the morning
Every night inquiry lands in one list. The administrator calls, confirms, and sends the technician.
What it does not do
Trust is built on specifics, so we say it plainly:
Uses approved price information
It answers only from the data you provided. The exact price is named by the technician after the on-site inspection.
It does not confirm call-outs by itself
A slot is always provisional; the final word is your administrator. Your schedule stays in your hands.
It hands hard cases to a human
An urgent flood, a power cut, an unusual request: the bot takes a phone number and passes the case to a person. It does not play technician.
Your rules
built from approved information
Actual results depend on the business and its information: the assistant works from approved content and agreed handoff rules, and usage is measured after a scoped test.
Channels: Messenger · Instagram · WhatsApp · Telegram · site widget
Optional shadow observation on your company
We prepare the test environment from your approved information and agreed rules; timing depends on scope.
If useful, we can run a two-week shadow observation on your Instagram and Messenger by agreement, without sending messages.
Shadow observation is for review only; it does not itself activate public messaging or confirm commercial terms.
The initial scope records the needed information, channels and handoff rules; commercial terms apply only after separate confirmation.
AI chatbot for home services: why right now
Most clients look for a technician from their phone, after working hours, often at the exact moment something has broken. They write on Instagram and Messenger and expect an answer within minutes. After the agreed activation, the AI chatbot for home services can answer at night using only the information you approve and hand complex requests to the team. In Tbilisi the technician market is crowded and the decision is made fast.
A call-out, not just a chat thread
The main difference between a simple chatbot and a home-services assistant is the call-out logic. The assistant collects what broke, the preferred time, the name, phone and address, creates a provisional booking and hands it to the administrator in the morning for confirmation. This keeps the company schedule under human control, while the bot only organizes the request and hands it to the team under agreed rules.
Safe answers on price and emergencies
In home services the bot should use approved information and route exact details to the team. A well-built assistant names only the ranges the company provided, and in an emergency such as a flood or a power cut it offers the client a priority call-out and passes the conversation straight to a human. This approach is safe for the client and reputationally calm for the company.
What does the AI assistant for home services do?
The AI assistant for home services is a chatbot that answers client messages on Messenger, Instagram, WhatsApp and the website, at any hour of the day or night. It names the service price ranges, invites the client to an on-site inspection, notes what broke, the name, number and address, creates a provisional booking and hands it to the administrator in the morning. It does not name an exact price before the inspection, uses only approved information; unlisted details are confirmed by the team. For the company the result is simple: evening and weekend call-outs can be routed to the team under agreed rules.
Frequent questions
How fast can the assistant go live for a home-services company?
Timing depends on the agreed scope: we need your service list, price ranges and working hours; then we review representative conversations and handoff rules.
Does it understand Georgian and Russian?
Yes. The assistant speaks Georgian, Russian and English, detects the language automatically and replies in kind.
What happens when a client asks the price?
The bot quotes the range you set and invites the client to an on-site inspection for the exact estimate. It uses only the ranges you approve; an unlisted figure is confirmed by your team.
Does it replace the administrator?
No. It catches the hours a human physically cannot cover: nights, weekends, peak load. Final confirmation and the live relationship stay with your team.
How much does it cost?
It depends on the channels and inquiry volume. First we show a live demo on your company, then you get exact terms on one page. The demo commits you to nothing.
AI chatbot for related industries
See it answer your own clients. A demo is reviewed against agreed information and rules.
Request a demo