Starter
For a small business that needs one account and straightforward replies.
- Connected accounts1 connected account
- Knowledge base20-100 products
- Knowledge updatesNot included
- What it doesReplies and lead capture
- aiNOW supportInitial setup
Pricing
Every plan uses one AI control centre. Reply volume, connected accounts, knowledge capacity and aiNOW support change by plan.
For a small business that needs one account and straightforward replies.
For a business that needs a knowledge base, lead qualification and three accounts.
For complex sales, a large knowledge base and ongoing support.
The complete package with unlimited media processing, Instagram actions, follow-ups and priority support.
For more than 5,000 products, complex catalogues and special integrations.
Catalog bands are Starter 20-100, Business 100-500, Premium 500-2,000 and Enterprise 2,000-5,000 products. The upper number is the included plan limit. Larger or non-standard catalogues use Custom. Product variants count as one base product. Final terms are recorded in the contract.
One AI control centre
Every connected account uses the same approved business information, replies and rules.
Included in every plan
Price and capacity change. The core controls are available in every plan.
Exact comparison
Compare only the details that materially affect your choice.
| Feature | Starter | Business | Premium | Enterprise | Custom |
|---|---|---|---|---|---|
| Price | 220 ₾/mo | 450 ₾/mo | 900 ₾/mo | 2 500 ₾/mo | By quote |
| Service level | Nemo Lite | Nemo Smart | Nemo Pro | Nemo Ultra | Nemo Custom |
| AI replies / month | 3 000 | 8 000 | 25 000 | 75 000 | By agreement |
| Connected accounts | 1 | 3 | 5 | 10 | By agreement |
| Products and services | 20-100 products | 100-500 products | 500-2,000 products | 2,000-5,000 products | 5,000+ products |
| Knowledge updates / month | Not included | 1 000 | 4 000 | 10 000 | By agreement |
| Photo and text recognition (OCR) | 100 | 250 | 1 500 | Unlimited | By agreement |
| Voice messages / month | 100 | 250 | 1 500 | Unlimited | By agreement |
| Instagram comments and Story replies | 100 | 250 | 1 500 | Unlimited | By agreement |
| Customer follow-ups | 100 | 250 | 1 500 | Unlimited | By agreement |
| aiNOW support | Initial setup | Initial setup | Ongoing support | Priority support | Tailored support |
| New feature request | Not included | Not included | Not included | Included | Included |
Starter plan details
Business plan details
Premium plan details
Enterprise plan details
Custom plan details
How to choose
The right plan depends on workload, complexity and knowledge volume together.
Channel types are Instagram, Messenger, WhatsApp, Telegram and website chat. A connected account is each specific page, number, bot or website chat. Two Instagram pages and one Telegram bot therefore count as three connected accounts.
They are aiCHATS service levels describing work complexity, knowledge capacity and support. Custom is for more than 5,000 products or a non-standard workflow.
Starter begins at 20 products, Business at 100, Premium at 500 and Enterprise at 2,000 with capacity up to 5,000. Larger catalogues use a Custom plan. Colours, sizes and other variants of one base product do not count separately.
Starter and Business include help with initial configuration and launch. From Premium, you can request agreed ongoing changes to replies, rules, offers and operating workflows.
Enterprise customers can request a new feature. aiNOW assesses the goal, scope and timeline. Development starts only after a separate agreement.