Patients look for a physiotherapist in the evening
Pain gets worse in the evening or after a workout. They write straight into Instagram or Messenger from the phone, when your front desk is already closed.
AI assistant for physiotherapy clinics
21:05, a patient with back pain looks for a session. The session is already being booked.
After a day with back pain, a patient asks about physiotherapy. Zura clarifies whether the clinic handles the problem, records the name, phone and preferred time, then hands the assessment request to the administrator.
Zura
AI demo
Zura here, the Physio Tbilisi assistant. Tell me where it hurts, I will say whether we treat that problem, name the price and book your session.
This is an illustrative channel and booking example: before customer-facing activation is agreed, replies will use only your confirmed information and rules. Prices shown here are illustrative business examples, not aiCHATS plan prices.
Where a physiotherapy clinic loses patients
They first ask "do you treat my problem?"
"I have a herniated disc, can you help?" Clarify which problem the patient needs help with and the preferred time, then offer an assessment visit with a physiotherapist.
A pain description needs an assessment visit
Clarify which problem needs help and the preferred time, then hand the assessment request to your administrator; for acute pain, advise the patient to see a doctor and hand the case to a person.
How it works
- 1
Replies from approved information
Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected.
- 2
Says whether you treat their problem
Back, neck, joints, post-surgery recovery, sports injury. It quotes your real price range and invites to a first assessment. It uses only the ranges you approve; an unlisted figure is confirmed by your team.
- 3
Collects the booking
Service, preferred day and time, name, phone. With an optional provisional slot.
- 4
Your administrator confirms in the morning
Every night inquiry lands in one list. The administrator calls, confirms, and the patient is on your schedule.
What it does not do
Trust is built on specifics, so we say it plainly:
It does not diagnose
The bot does not assess the condition or prescribe treatment. It only says whether you work with this problem; the physiotherapist does the assessment on site.
Uses approved price information
It answers only from the data you provided. On an unknown question it honestly says the physiotherapist will clarify.
It hands acute pain to a human
On strong, acute pain it advises seeing a doctor, takes a phone number and passes the case to a person. It does not confirm the session itself either; that is the administrator call.
Your rules
built from approved information
Actual results depend on the business and its information: the assistant works from approved content and agreed handoff rules, and usage is measured after a scoped test.
Channels: Messenger · Instagram · WhatsApp · Telegram · site widget
Optional shadow observation on your clinic
We prepare the test environment from your approved information and agreed rules; timing depends on scope.
If useful, we can run a two-week shadow observation on your Instagram and Messenger by agreement, without sending messages.
Shadow observation is for review only; it does not itself activate public messaging or confirm commercial terms.
The initial scope records the needed information, channels and handoff rules; commercial terms apply only after separate confirmation.
AI chatbot for physiotherapy: why exactly now
Most patients look for a physiotherapist from their phone, after pain or a workout, outside working hours. They write on Instagram and Messenger and expect an answer within minutes. After the agreed activation, the AI chatbot for physiotherapy can answer at night using only the information you approve and hand complex requests to the team. Tbilisi has plenty of rehab centers and the decision is made fast.
Session booking, not just messaging
The real difference between a simple chatbot and a physiotherapy assistant is the booking logic. The assistant first finds out which problem the patient comes with, collects the service, preferred time, name and phone, creates a provisional booking and hands it to the administrator in the morning for confirmation. This keeps the center schedule under human control, while the bot only organizes the request and hands it to the team under agreed rules.
Safe answers on health topics
In physiotherapy a bot must never diagnose or prescribe treatment. A properly built assistant uses only the information the center provided, answers on prices with ranges, and on acute pain advises seeing a doctor and hands the conversation straight to a human. The handoff keeps the next step with the team and doctor under agreed rules.
What does an AI assistant for physiotherapy do?
An AI assistant for physiotherapy is a chatbot that answers patient messages on Messenger, Instagram, WhatsApp and the website, at any time of day or night. It tells the patient which problems the center treats, names the price ranges of services, invites them to a first assessment, records the name, phone and preferred time, creates a provisional booking and hands it to the administrator in the morning. It does not diagnose, uses only approved information; unlisted details are confirmed by the team. For the center the result is simple: evening and weekend inquiries can be routed to the team under agreed rules.
Frequent questions
How fast can the assistant go live for a physiotherapy clinic?
Timing depends on the agreed scope: we need your service list, price ranges and working hours; then we review representative conversations and handoff rules.
Does it understand Georgian and Russian?
Yes. The assistant speaks Georgian, Russian and English, detects the language automatically and replies in kind.
What happens when a patient asks "do you treat my problem?"
The bot answers from the list you provided of conditions you work with (back, joints, post-surgery recovery and so on) and invites the patient to a first assessment. It does not diagnose; the physiotherapist does that.
Does it replace the administrator?
No. It catches the hours a human physically cannot cover: nights, weekends, peak load. Final confirmation and the live relationship stay with your team.
How much does it cost?
It depends on the channels and inquiry volume. First we show a live demo on your center, then you get exact terms on one page. The demo commits you to nothing.
AI chatbot for related industries
See it answer your own patients. A demo is reviewed against agreed information and rules.
Request a demo