Owners look for a clinic in the evening
After work, from the phone. They write straight into Instagram or Messenger, when your front desk is already closed.
AI assistant for veterinary clinics
The cat fell ill overnight, the owner writes at 06:50. The assistant has already answered.
At night an owner writes about an animal that needs help. The AI assistant records the concern, owner name, phone and preferred time; urgent cases go to the vet, and routine bookings go to the administrator.
Dato
AI demo
I am Dato, the assistant at VETA Tbilisi. If your pet is unwell or you need a visit, message me any hour of the day or night.
This is an illustrative channel and booking example: before customer-facing activation is agreed, replies will use only your confirmed information and rules. Prices shown here are illustrative business examples, not aiCHATS plan prices.
Where a veterinary clinic loses clients
They message two or three clinics at once
"Is tomorrow free? How much is a vaccination?" Clarify the animal need, owner name, phone and preferred time, then hand the request to the vet or administrator.
Animal symptoms need a veterinary visit
Clarify the animal need and owner contact, then hand urgent cases to a human immediately and routine requests to the administrator.
How it works
- 1
Replies from approved information
Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected.
- 2
Handles the price question correctly
Quotes your real price range and invites to an appointment. It uses only the ranges you approve; an unlisted figure is confirmed by your team.
- 3
Collects the booking
The animal need, preferred day and time, name, phone. With an optional provisional slot.
- 4
Your administrator confirms in the morning
Every night inquiry lands in one list. The administrator calls, confirms, and the client is on your schedule.
What it does not do
Trust is built on specifics, so we say it plainly:
Uses approved price information
It answers only from the data you provided. On an unknown question it honestly says the vet will clarify.
It does not confirm visits by itself
A booking is always provisional; the final word is your administrator. Your schedule stays in your hands.
It does not make a diagnosis
The bot cannot see the animal, so it makes no diagnosis. On emergency signs it advises coming in immediately and passes the case to a person at once.
Your rules
built from approved information
Actual results depend on the business and its information: the assistant works from approved content and agreed handoff rules, and usage is measured after a scoped test.
Channels: Messenger · Instagram · WhatsApp · Telegram · site widget
Optional shadow observation on your clinic
We prepare the test environment from your approved information and agreed rules; timing depends on scope.
If useful, we can run a two-week shadow observation on your Instagram and Messenger by agreement, without sending messages.
Shadow observation is for review only; it does not itself activate public messaging or confirm commercial terms.
The initial scope records the needed information, channels and handoff rules; commercial terms apply only after separate confirmation.
AI chatbot for veterinary clinics: why right now
A pet owner picks a vet from the phone, often after working hours or at night, when something is wrong with the animal. They write on Instagram and Messenger and expect a reply within minutes. After the agreed activation, the AI chatbot for veterinary clinics can answer at night using only the information you approve and hand complex requests to the team. Tbilisi has many veterinary clinics, and the decision is made fast.
A booking, not just a chat
The main difference between a simple chatbot and a veterinary assistant is the booking logic. The assistant gathers the animal need, the preferred time, the name and the phone, creates a provisional booking and hands it to the administrator in the morning for confirmation. That keeps the clinic schedule under human control, while the bot only organizes the request and hands it to the team under agreed rules.
Safe answers and emergencies
In veterinary work a bot must never diagnose or invent a price. A properly set up assistant uses only the information the clinic provides, answers price questions with ranges, and on emergency signs advises coming in immediately and hands the conversation to a human at once. The handoff keeps the final assessment with the veterinarian under agreed rules.
What does an AI assistant for veterinary clinics do?
An AI assistant for veterinary clinics is a chatbot that answers messages from pet owners on Messenger, Instagram, WhatsApp and the website, at any hour of the day or night. It names the service price ranges, invites the owner to an appointment, records the name, the number and the preferred time, creates a provisional booking and hands it to the administrator in the morning. It does not diagnose, it uses only approved information; unlisted details are confirmed by the team. For the clinic the result is simple: evening and weekend inquiries can be routed to the team under agreed rules.
Frequent questions
How fast can the assistant go live for a veterinary clinic?
Timing depends on the agreed scope: we need your service list, price ranges and working hours; then we review representative conversations and handoff rules.
Does it understand Georgian and Russian?
Yes. The assistant speaks Georgian, Russian and English, detects the language automatically and replies in kind.
What happens when an owner asks the price?
The bot quotes the range you set and invites the owner to an appointment for the exact estimate. It uses only the ranges you approve; an unlisted figure is confirmed by your team.
Will it diagnose in the chat?
No. The bot makes no diagnosis; the vet examines and assesses the animal. On emergency signs it advises coming in immediately and passes the case to a human.
How much does it cost?
It depends on the channels and inquiry volume. First we show a live demo on your clinic, then you get exact terms on one page. The demo commits you to nothing.
AI chatbot for related industries
See it answer your own clients. A demo is reviewed against agreed information and rules.
Request a demo