Patients decide in the evening, privately
An aesthetic operation is a personal decision. The patient searches in the evening, writes from the phone into Instagram or Messenger, when your clinic is already closed.
AI assistant for plastic surgery clinics
A patient writes at 23:25. The consultation is already being booked.
The patient makes a decision she has weighed for months at 23:25 and writes to a clinic about a consultation. The AI assistant replies automatically, collects the name, phone and preferred time, and in the morning your administrator confirms.
Eka
AI demo
I am Eka, the ESTETIKA Tbilisi assistant. If you have been considering this for a while, just ask me about a procedure or an orientation cost, I reply at any hour and book you a consultation with the surgeon.
This is an illustrative channel and booking example: before customer-facing activation is agreed, replies will use only your confirmed information and rules. Prices shown here are illustrative business examples, not aiCHATS plan prices.
Where a plastic surgery clinic loses patients
They message two or three clinics at once
"How much is rhinoplasty? When is a consultation possible?" Clarify the procedure goal and preferred timing, then offer a surgeon consultation.
A surgery question needs a surgeon consultation
Clarify the goal described by the patient and preferred timing, then send the surgeon consultation option and any required pre-visit tests.
How it works
- 1
Replies from approved information
Messenger, Instagram, WhatsApp, Telegram and the site widget. Georgian, Russian and English, language auto-detected.
- 2
Handles the price question correctly
It quotes only the orientation range and invites to a consultation, where the surgeon sets the exact cost. It uses only approved information; unlisted details are confirmed by your team.
- 3
Collects the booking
Preferred procedure, day and time, name, phone. With an optional provisional slot.
- 4
Your administrator confirms in the morning
Every night inquiry lands in one list. The administrator calls, confirms, and the patient is on the consultation schedule.
What it does not do
Trust is built on specifics, so we say it plainly:
Uses approved price information; results stay with the specialist
It answers only from the orientation data you provided. It promises no result, and on an unknown question it honestly says the surgeon will clarify.
It does not confirm consultations by itself
A booking is always provisional; the final word is your administrator. Your schedule stays in your hands.
It hands medical questions to a human
Diagnosis, whether an operation is possible, health details: the bot takes a phone number and passes the case to the surgeon. It does not play doctor.
Your rules
built from approved information
Actual results depend on the business and its information: the assistant works from approved content and agreed handoff rules, and usage is measured after a scoped test.
Channels: Messenger · Instagram · WhatsApp · Telegram · site widget
Optional shadow observation on your clinic
We prepare the test environment from your approved information and agreed rules; timing depends on scope.
If useful, we can run a two-week shadow observation on your Instagram and Messenger by agreement, without sending messages.
Shadow observation is for review only; it does not itself activate public messaging or confirm commercial terms.
The initial scope records the needed information, channels and handoff rules; commercial terms apply only after separate confirmation.
AI chatbot for plastic surgery clinics: why now
The decision to have an aesthetic operation is personal and slow. The patient often searches in the evening, alone, writes into Instagram and Messenger and expects a fast reply. After the agreed activation, the AI chatbot for a plastic surgery clinic can answer at night using only the information you approve and hand complex requests to the team. In Tbilisi the aesthetic surgery market is crowded, and the medical-tourism patient demands an even faster reaction.
A booking, not just a chat
The real difference between a simple chatbot and a plastic surgery assistant is the booking logic. The assistant gathers the desired procedure, time, name and phone, creates a provisional consultation slot and hands it to the administrator in the morning for confirmation. That way the clinic schedule stays under human control, while the bot only organizes the request and hands it to the team under agreed rules.
Safe answers on medical topics
In plastic surgery it is unacceptable for a bot to make a diagnosis, promise a result or invent an exact price. A properly configured assistant uses only the orientation information the clinic supplied and leaves the decision about an operation entirely to the surgeon and the consultation. The surgeon and consultation keep the final decision under human review and agreed rules.
What does an AI assistant for plastic surgery do?
An AI assistant for plastic surgery is a chatbot that answers patient messages in Messenger, Instagram, WhatsApp and on the site, at any hour of the day or night. It quotes orientation ranges for procedures, invites the patient to a consultation, records the name, phone and preferred time, creates a provisional booking and hands it to the administrator in the morning. It does not make a diagnosis, does not promise a result, uses only approved information; unlisted details are confirmed by the team. For the clinic the outcome is simple: evening, weekend and foreign-patient inquiries can be routed to the team under agreed rules.
Frequent questions
How fast can the assistant go live for a plastic surgery clinic?
Timing depends on the agreed scope: we need your list of procedures, orientation ranges and working hours; then we review representative conversations and handoff rules.
Does it understand Georgian and Russian?
Yes. The assistant speaks Georgian, Russian and English, detects the language automatically and replies in kind. For a medical-tourism patient this is decisive.
What happens when a patient asks the price?
The bot quotes only the orientation range and invites the patient to a consultation, where the surgeon sets the exact cost. It uses only approved information; unlisted details are confirmed by your team.
Does it replace the administrator?
No. It catches the hours a human physically cannot cover: nights, weekends, peak load. Final confirmation and the live relationship stay with your team.
How much does it cost?
It depends on the channels and inquiry volume. First we show a live demo on your clinic, then you get exact terms on one page. The demo commits you to nothing.
AI chatbot for related industries
See it answer your own patients. A demo is reviewed against agreed information and rules.
Request a demo